Privacy and Cookie Policy

Privacy Policy

We are committed to protecting and respecting your privacy. Please read the following carefully, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you so that you can understand our practices concerning your personal information. This Privacy Policy supplements other notices and is not intended to override them.

This Privacy Policy is provided in a layered format so you can click through to the specific areas set out below.

  1. Important Information and Who We Are
  2. Information about you that we collect and process
  3. International transfers
  4. Information security
  5. How long we will store your personal information
  6. Your rights: Access to your information
  7. Changes to our Privacy Policy
  8. Contact us

1. Important Information and Who We Are

This Privacy Policy applies to L3Harris Technologies, Inc. and its related entities (collectively referred to as "L3Harris" "we", "us" or "our"). This Privacy Policy applies to our collection, storage and processing of personal information about our customers, suppliers, online users, and other third parties who engage with us.

This Privacy Policy does not apply to those L3Harris entities that have provided their own privacy notices, nor does it apply to the websites, or any embedded content of our business partners or to any other third parties, even if their websites are linked to our website, or contain their embedded content. We recommend you review the privacy notices of the other parties with which you interact.

2. Information about you that we collect and process

The personal information that we collect about you depends on the specific services or activities we undertake but typically consists of:

  • Contact information: name, address, email address, phone number, country of residence, language
  • Transaction information: customer portal username and password, details of how you use any product or service provided by L3Harris, marketing preferences, details of what your inquiry or engagement with L3Harris may concern, and
  • Employment information: job title, the company or organization you work for, details you may provide if you apply to work for us.

Our website also uses cookies and similar technologies to collect technical information, which may include personal information. For further details on the types of technical information we collect, our use of cookies and how you can change the way your browser manages cookies, please see our Cookie Policy.

We use different methods to collect your personal information including when you:

  • fill in forms or use the functions and services on our website, including any interactive features such as an online forum on our website
  • enter into a contract with us (e.g., by means of our sales representatives, through service agreements, as a supplier, or a business partner, etc.)
  • access our premises
  • use our IT resources and communication systems (e.g., email, network, Wi-Fi, etc.)
  • register to use any of our online customer portals
  • correspond with us by phone, email, letters or otherwise
  • apply to work for us
  • purchase products from us, or send us products for repair
  • subscribe to any of our services, or communication channels
  • respond to surveys that we might ask you to complete for research purposes, or
  • provide it to third parties who may disclose your information to us, such as our business partners.

We have set out in the table below a description of all the ways we use your personal information, and which of the legal bases we rely on to do so. Note that we may process your personal information for more than one legal basis depending on the specific purpose for which we are using your information.

Please Contact Us if you need details about the specific legal basis we are relying on to process your personal information where more than one basis has been set out in the table below.

Purposes for which we will use your information Legal basis for the processing

For performance and administration of our customer contracts, warehouse, accounting, sales, service, purchase management and billing and collection purposes, including storage of such information in our systems for the same purposes.

Necessary for the performance of the contract between you and us.

For customer service, online ordering of products, customer relationship management, shipping purposes (such as communication to shippers and freight forwarders), including storage of such information in our systems for the same purposes.

Necessary for the performance of the contract between you and us, and for our legitimate business interests, namely the correct management of the business relationship with our customers, as well as internal administrative purposes.

For customer relationship, business contact, or supplier relationship management, including storage of such information in our systems.

Necessary for the performance of the contract between you and us, and for our legitimate business interests, namely the correct management of the business relationship with our customers and suppliers, as well as internal administrative purposes.

To process job applications where you apply to work for us, including where necessary to screen your personal information against denied parties' lists/systems for processing employment applications, or in the context of acting as a sales consultant, distributor or other representative of L3Harris.

Necessary for the performance of the contract between you and us, and for our legitimate business interests, namely human resources purposes and the interest of preventing fraud, crimes and/or unlawful behaviors.

To screen your personal information against denied parties' lists/systems for controlling the access to our premises.

It will be necessary for our legitimate business interests, namely the interest of preventing fraud and/or illicit behaviors and/or unlawful accesses as well as protecting our assets and premises.

To screen your personal and shipping information against denied parties' lists/systems for carrying out import/export controls.

It will be necessary for our legitimate business interests, namely the interest of preventing fraud, crimes and/or unlawful behaviors.

To store your personal information in our active directory systems for server, user, domain, or access management.

It will be necessary for our legitimate business interests, namely for the purposes of ensuring network and information security.

To operate our website, including any of its interactive features such as online forums and customer portals, to ensure network and information security, to monitor the performance of our website and to improve your user experience.

It will be necessary for our legitimate business interests, namely for the purposes of operating our website.

Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. International transfers

We share your personal information within the L3Harris group. This includes transferring your information outside the European Economic Area (EEA), including to the United States. Many of our external third parties are also based outside the EEA so their processing of your personal information will involve a transfer of information outside the EEA. Whenever we transfer your personal information out of the EEA, we ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal information to countries deemed to provide an adequate level of protection for personal information by the European Commission.
  • Where we use certain service providers, or transfer personal information within the L3Harris group, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe.
  • Where we use providers based in the United States, we may transfer information to them if they are part of the Privacy Shield framework which requires them to provide similar protection to personal information shared between Europe and the United States.

Should you need further information on the specific mechanism used by us when transferring your personal information outside of the EEA, please Contact Us.

4. Information security

All information we collect and process about you is stored on our secure servers located in our various business units or hosted in secure cloud-based environments. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. How long we will store your personal information

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

6. Your rights: Access to your information

You may have the right to request access to the personal information we hold about you and to have any inaccuracies corrected. If you wish to exercise this right where possible under applicable privacy or data protection laws, please Contact Us.

Your rights: Information for individuals located in the EEA

Where EEA data protection laws apply, you may have additional legal rights in relation to the information you give us, or which we collect about you, as follows:

  • A right to access the information we hold about you free of charge, together with various information about why and how we are using your information, to whom we may have disclosed that information, from where we originally obtained the information and for how long we will use your information.
  • A right to ask us to rectify any information we hold about you that is inaccurate or incomplete.
  • A right to ask us to erase the information we hold about you (the ‘right to be forgotten’). Please note that this right can only be exercised in certain circumstances and, if you ask us to erase your information and we are unable to do so, we will explain why not.
  • A right to ask us to stop using your information where: (i) the information we hold about you is inaccurate; (ii) we are unlawfully using your information; (iii) we no longer need to use the information; or (iv) we do not have a legitimate reason to use the information. Please note that we may continue to store your information, or use your information for the purpose of legal proceedings or for protecting the rights of any other person.
  • A right to ask us to transmit the information we hold about you to another person or company in a structured, commonly used and machine-readable format. Please note that this right can only be exercised in certain circumstances and, if you ask us to transmit your information and we are unable to do so, we will explain why not.
  • Where we use/store your information because it is necessary for our legitimate business interests, you may have the right to object to us using/storing your information. Where this right applies, we will stop using/storing your information unless we can demonstrate why we believe we have a legitimate business interest which overrides your interests, rights and freedoms.
  • Where we use/store your information because you have given us your consent, you have the right to withdraw your consent at any time.
  • A right to object to us using/storing your information for direct marketing purposes.

If you wish to exercise any of these rights where they apply, please Contact Us.

We may need to request specific information from you to help us confirm your identity and to assess whether the legal right applies in the circumstances. This is also a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

You also have the right, at any time, to lodge a complaint with the competent supervisory authority if you believe we are not complying with the laws and regulations relating to the use/storage of the information we collect about you.

Your California privacy rights

California Civil Code Section 1798.83 permits residents of the State of California to request from certain businesses with whom the California resident has an established business relationship a list of all third parties to which the business, during the immediately preceding calendar year, has disclosed certain personally identifiable information for direct marketing purposes. L3Harris does not share personal information about its consumers with any third parties for their own marketing purposes. We are required to respond to a customer request only once during any calendar year. To make such a request please Contact Us.

In your request, please attest to the fact that you are a California resident and provide a current California address for our response. Please be aware that not all information sharing is covered by the California privacy rights requirements and only information sharing that is covered will be included in our response.

7. Changes to our Privacy Policy

Any changes we make to this Privacy Policy in the future will be posted on our website and, where appropriate, notified to you by post or email. Please check our website frequently to see any updates or changes to our Privacy Policy.

8. Contact us

Please Contact Us if you have any questions, comments and requests regarding this Privacy Policy.



Cookie Policy

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.